Terms of service

Welcome to Park Slope Pet Supplies (ParkSlopePetSupplies.com), operated by Park Slope Pet Supplies. Throughout the site, the terms "we", "us" and "our" refer to Park Slope Pet Supplies. By accessing our website or purchasing products from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms").

1. Online Store Terms & Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence (at least 18 years old). You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

2. Products & Specifications

We make every effort to display as accurately as possible the colors, textures, materials, and images of our Japandi home decor products. Because many of our objects are crafted from natural materials (bamboo, stoneware, jute, solid wood, organic cotton), minor variations in grain or finish reflect authentic craftsmanship and are not defects.

3. Pricing, Billing & Payment Terms

  • Prices: All prices listed on ParkSlopePetSupplies.com are in US Dollars (USD).
  • Pricing Transparency: No added fees at checkout. The price shown on the checkout screen is the final price charged.
  • Accepted Payment Methods: We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay. Payment is authorized and charged at the time your order is submitted.
  • Order Discretion: We reserve the right to refuse or cancel any order placed with us. In the event we make a change to or cancel an order, we will notify you by contacting the email address or phone number provided at the time the order was made.

4. Shipping, Delivery & Risk of Loss

All purchases are made pursuant to a shipment contract. Free shipping is provided on all orders within the United States. Handling, transit times, and delivery policies are governed by our official Shipping Policy.

5. Returns, Refunds & Cancellations

We offer a 30-day return policy for unused items in original packaging. Return procedures, restocking fees ($0), and refund processing timelines are governed by our official Returns & Refund Policy.

6. Intellectual Property

All content included on or comprising this website—including text, graphics, logos, images, digital downloads, and code—is the property of Park Slope Pet Supplies and protected by United States and international copyright laws.

7. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate international, federal, or state regulations; (d) to infringe upon or violate our intellectual property rights or the rights of others; (e) to transmit viruses or malicious code.

8. Disclaimer of Warranties & Limitation of Liability

Our Service and all products delivered to you through the Service are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied. Park Slope Pet Supplies shall not be liable for any injury, loss, claim, or any direct, indirect, or consequential damages arising from your use of any of the products procured using the Service.

9. Governing Law & Dispute Resolution

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of NY, United States, without regard to its conflict of law principles.

10. Contact Information

Questions about the Terms of Service should be sent to us at:

Park Slope Pet Supplies
697 5th Ave, Brooklyn, NY 11215, USA
Email: support@parkslopepetsupplies.com
Phone: +1 (347) 689-2336
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM EST