We currently ship orders within the United States. Available shipping options and applicable costs are displayed during checkout before you complete your purchase.

Orders are normally processed within 1–3 business days. Delivery times may vary depending on your location and the shipping method selected at checkout.

Once your order has shipped, you will receive a shipping confirmation containing tracking information when available. You can use the tracking number to follow your delivery.

If you need to make a change or cancel an order, please contact us as soon as possible. We will do our best to assist you before the order has been processed or shipped.

Park Slope Pet Supplies offers everyday essentials for dogs and cats, including food and treats, toys, beds, walking accessories, feeders, grooming supplies, and other pet products.

Product suitability varies by item. Please review the individual product description for information about the intended pet, recommended size, materials, and proper use.

Please review the product description and measurements provided on each product page. If you need assistance choosing a product, our customer service team will be happy to help.

We accept major credit and debit cards and other payment methods displayed during checkout.

Payments are processed through secure payment providers. Your payment information is handled using industry-standard security measures.

Yes. Your order total, including applicable product prices, shipping charges, and any other applicable costs, will be shown during checkout before you place your order.

We accept eligible returns in accordance with our Returns & Refunds Policy. Please review the policy for complete information about eligibility, time limits, and return conditions.

Contact our customer service team with your order number and details about the item you would like to return. We will provide the appropriate instructions for your return request.

Once an approved return has been received and processed, refunds are issued according to our refund policy. Your payment provider may require additional processing time before the funds appear in your account.

You can reach us by email at support@parkslopepetsupplies.com or by phone at +1 (347) 689-2336 .

Our customer service team is available Monday through Friday, from 9:00 AM to 5:00 PM EST.

Yes. You can visit Park Slope Pet Supplies at 697 5th Ave, Brooklyn, NY 11215, USA.