Privacy policy

This Privacy Policy describes how Park Slope Pet Supplies ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from ParkSlopePetSupplies.com (the "Site").

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: Browser version, IP address, time zone, cookie information, and search terms.
  • Order Information: Name, billing address, shipping address, payment confirmation, email address, and phone number.

2. How We Use Your Personal Information

We use your personal information to fulfill orders, process payments, arrange shipping, provide order confirmations, communicate with you regarding your purchases, and screen orders for potential risk or fraud.

3. Sharing Personal Information

We share your personal information with trusted service providers to help us provide our services and fulfill our contracts with you, such as payment processors (Stripe, PayPal) and shipping carriers (USPS, UPS, FedEx).

4. Your Rights & Data Opt-Out

Depending on your location (e.g. California CCPA/CPRA or European Union GDPR), you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. You can exercise your opt-out rights anytime by visiting our Data Sharing Opt-Out Page.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, remember your cart items, and analyze site traffic to optimize our storefront performance.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at isupport@parkslopepetsupplies.com, by phone at +1 (347) 689-2336, or by mail using the details provided below:

Park Slope Pet Supplies
697 5th Ave, Brooklyn, NY 11215, USA
Email: support@parkslopepetsupplies.com
Phone: +1 (347) 689-2336
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM EST